Introduction
Thank you for shopping with us! By placing an order on our website, you agree to the terms and conditions of this Shipping Agreement Policy. Please read it carefully to understand how we handle shipping, delivery, and related issues.
Order Processing Time
Processing Time: All orders are processed within 7 business days (excluding weekends and holidays) after the order is placed. Please note that processing time does not include the shipping time.
Shipping Methods and Rates
We offer various shipping methods based on the destination and order size. The available shipping options will be displayed during the checkout process.
Shipping rates are calculated based on the shipping method selected, the weight of the items, and the delivery destination. You will be informed of the total shipping cost before finalizing your order.
Shipping Restrictions
We currently ship to the following locations: [All states in UAE].
Some products may have shipping restrictions or may not be available for shipping to certain locations. These restrictions will be specified at the time of purchase.
Delivery Times
Estimated delivery times are provided at checkout, but they are not guaranteed. Delays may occur due to factors such as weather, customs processing, or carrier delays.
Please note that during peak shopping periods (e.g., holidays or promotions), delivery times may be longer than usual.
Address Accuracy
It is your responsibility to ensure that the shipping address entered at checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
If an order is returned to us due to an incorrect address, the customer is responsible for any reshipping fees.
Lost or Damaged Shipments
We are not responsible for lost or stolen packages once they are confirmed as delivered by the carrier.
If your package is damaged during shipping, please contact us within 3 days of receipt so we can assist you with a claim or replacement.
In the event that your order is lost in transit, please contact us, and we will assist you in filing a claim with the carrier.
Force Majeure:
We are not responsible for delays or cancellations due to events beyond our control, such as natural disasters, pandemics, or other unforeseen circumstances.
Third-Party Links:
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites.
Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at info@pawfection-store.com
Thank you for choosing Pawfection Pet Grooming. We look forward to serving you and your pet with the highest level of care and professionalism.
